2020 Sustainability Report
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World Class Manufacturing

We prioritize our customers’ quality-related expectations with the aim of increasing the level of quality in all of our production and service processes in our value chain, and reaching the most competitive level. We produce world class products and provide competitive advantage thanks to our quality concept centered around customer satisfaction.

The WCM (World Class Manufacturing) methodology we have been using since 2006 help us systematically improve the competitive power in our production. Accordingly, the WCM methodology basically helps us reach such targets as “zero accident”, “zero loss”, and “zero quality error” in areas such as occupational safety, quality, cost, delivery and environment. FCA’s 213 factories and approximately 400 suppliers produce their products in line with WCM methodology.

Since 2006, the year when our WCM journey began, we received the “Fastest Growing Plant” award, and became the first FCA plant to reach the Silver Level in 2009. As a result of an audit conducted in November 2013, TOFAŞ crowned its accomplishment by becoming one of the first three factories to reach the “Golden Level” in the FCA world. Focusing on constantly raising its production standards throughout its WCM journey, TOFAŞ ranked first among all automobile factories applying WCM by scoring 81 in the audit that took place in 2019.

For more information about the World Class Manufacturing (WCM) Methodology visit tofasakademi.com/tr/wcm/ or see Tofaş Annual Report 2020 published interactively on ir.tofas.com.tr/2020.