2017
Sustainability Report
TR
Menu
Stakeholder Engagement

Based on our responsible management approach, we establish a communication based on transparency and accountability with stakeholder groups within our area of influence. In this regard, we ask for our stakeholders’ opinions and inform them about our activities. We realize several studies to act together based on mutual goals. While planning our activities, we pay utmost attention to the qualifications of target stakeholder groups.

While identifying our stakeholders for collaboration, we give priority to the institutions and the organizations that embrace similar ethical understanding and working culture, seek for a common goal and that are solution oriented. In addition to this, we collaborate with the NGOs and the professional organizations, and we become a member of these organizations and serve in their governance bodies.

Tofaş Stakeholder Day In 2017, we invited our stakeholders who have responded our materiality survey conducted during preparation of this report, such as representatives from NGOs, Koç Holding and industrial associations, to the “Stakeholder Day” organized in order to better understand stakeholder expectations and learn their opinions about our practices. During this event, we shared our activities that have been conducting since 2014 in addition to evaluations on our practices and the report. In the second section, we performed a workshop on “What are the Expectations of Stakeholders from Us” with the attendance of all participants. In this workshop, stakeholders evaluated the material topics and voiced their expectations from our reporting practice. We developed our report based on the feedback from this sustainability workshop.

Communication Practices with Stakeholders

STAKEHOLDER GROUP

PRACTICE TYPE AND FREQUENCY

Employees

Surveys and Research (at various intervals); Training Activities, Tofaş Code of Ethical Conduct, Corporate Portal, Announcements and Postings (continuous); Suggestion and Rewarding System (instant); OHS Committees, Working Groups and Committees (at various intervals); Internal Publications (three times a year); Performance Management and Career Development Meetings, Social Activities (at least twice a year); Management Meetings, Communication Meetings, Annual Report, Sustainability Report, Environment Day (annually); Working Life Evaluation Survey (annually).

Majority Shareholders

General Assembly Meetings, Annual Report, Corporate Governance Compliance Report, Sustainability Report (annually); Board of Directors Meetings, Interim Reports (quarterly); Material Disclosures (upon necessity).

Minority Shareholders

Investor Presentations, One-on-One-Interviews (upon request); General Assembly Meetings, Annual Report, Corporate Governance Compliance Report, Sustainability Report (annually); Interim Reports (quarterly); Material Disclosures (upon necessity).

Dealers

One-on-One Meetings (upon request); Abroad Dealer Meetings, Domestic Dealer Meetings, Customer Satisfaction Survey, Annual Report, Sustainability Report (annually); Internal Publications (three times a year); Dealer Trainings (continuous).

Suppliers

One-on-One Meetings (upon request); OHS Committees (monthly); Annual Report, Sustainability Report (annually); Supplier Business Ethics Principles, Training and Development Programs (continuous); Internal Publications (three times a year).

Product End Users

Product Labels and Users Guides (continuous), Marketing Communication Studies (continuous); Participation in Fairs, Annual Report, Sustainability Report (annually).

Local Community

Complaint System, Social Projects, Donations and Sponsorships (upon request). Information Meetings (upon necessity); Annual Report, Sustainability Report (annually).

Sector Actors

Meetings and Discussions, Projects and Initiatives (upon request); Participation in Fairs (several times a year); Annual Report, Sustainability Report (annually).

Local Administrations

Meetings and Discussions (upon request); Annual Report, Sustainability Report (annually).

Public Institutions

Meetings and Discussions (upon request); Informative Reports (at various intervals); Public Audits (at various intervals/instant); Annual Report, Sustainability Report (annually).

NGOs

Memberships (continuous); Working Groups, Committee and Board Memberships (periodical); Joint Projects and Initiatives, Meetings and Discussions (upon request); Annual Report, Sustainability Report (annually).

Universities and Academics

Scholarship and Internship Opportunities, Participation in Academic Congresses and Seminars, R&D Project Partnerships, Tofaş R&D Publications (continuous); Sponsorship and Support; Support for Academic Research and Publications, Meetings and Discussions (upon request); Annual Report, Sustainability Report (annually).

Employee Families

Informative Studies (continuous); Internal Publications (three a year); Social Events (at least two times a year); Environment Day (annually).

Opinion Leaders

Meetings and Discussions (upon request); Annual Report, Sustainability Report (annually).

Media

Interviews and Talks; Meetings and Discussions (upon request); Press Releases, Material Disclosure (upon necessity); Annual Report, Sustainability Report (annually).

Chart Generator Downloads
102-40
102-42
102-43
Previous